Privacy policy

๐Ÿ”’ Your Privacy: Our Commitment to You and Your Beloved Companion ๐Ÿพ๐Ÿ’•

At Comfy Paws, we hold your privacy in high regard and want you to feel secure when visiting or making a purchase from our website, www.comfypaws.com.au. This Privacy Policy explains how we collect, use, and share your personal information.

๐Ÿ“ What We Collect:

When you explore our website, certain information about your device is automatically collected. This includes details about your web browser, IP address, time zone, and cookies. We also gather information on the specific web pages or products you view, as well as the websites or search terms that led you to us. We refer to this as "Device Information."

When you make a purchase or attempt to do so, we collect essential information from you, such as your name, billing and shipping address, payment details, email address, and phone number. We call this "Order Information." Device Information and Order Information together constitute "Personal Information."

๐Ÿ”‘ How We Use Your Personal Information:

Your Order Information allows us to fulfill your orders with utmost care, process payments securely, arrange shipping, and provide order confirmations and invoices. We may also use this information to communicate with you effectively, screen orders for potential risks or fraud, and tailor product or service information based on your preferences.

Device Information helps us identify and mitigate potential risks and fraud, improve the performance of our website, and gain insights into how our customers browse and interact with our platform. By understanding your needs better, we enhance your overall experience.

๐Ÿค Sharing Your Personal Information:

To serve you effectively, we rely on trusted third-party partners. We may share your Personal Information with them, including our e-commerce platform, payment processors, and shipping providers. Rest assured, these partners handle your data responsibly. You can review their privacy policies for more information. We may also disclose your information to comply with legal obligations or protect our rights.

๐ŸŽฏ Personalized Advertising:

We want to provide you with a tailored experience that aligns with your interests. By using your Personal Information, we may deliver targeted advertisements and marketing communications to you. If you prefer not to receive such communications, you can opt out using the links provided for relevant advertising platforms. You'll find additional opt-out options on the Digital Advertising Alliance's opt-out portal.

๐Ÿ”’ Your Control: Do Not Track Signals and Data Retention:

While we don't alter our data collection practices when we receive a Do Not Track signal from your browser, we respect your choices. You can adjust your browser settings to manage cookies and other tracking technologies.

We retain your Order Information for our records unless you request its deletion. This helps us maintain accurate transaction records and provide you with exceptional customer support.

๐Ÿ”„ Changes to Our Privacy Policy:

Our commitment to your privacy remains steadfast. We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. We encourage you to review this policy occasionally to stay informed.

๐Ÿพ Your Trust Matters:

At Comfy Paws, we value the trust you place in us. We're dedicated to protecting your privacy and ensuring a safe, enjoyable shopping experience for you and your beloved companion.

If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out to us. We're here to assist you and address any inquiries you may have.

Thank you for choosing Comfy Paws, where your privacy is our priority and your pet's comfort is our purpose.

Paws & Love,

Comfy Pawsโ„ข | Where Pet Comfort Begins ๐Ÿพ๐Ÿ’•